drobo dashboard stuck at downloading firmware upgrade

#Drobo dashboard stuck at downloading firmware upgrade for free
#Drobo dashboard stuck at downloading firmware upgrade install

I was prompted to restart the Drobo 5N2 for the firmware changes to take affect. I must say I did not expect such a positive response !! So far, so good. Drobo Dashboard downloaded and applied the firmware to the 5N2 without any issues.

#Drobo dashboard stuck at downloading firmware upgrade for free

Drobo is not covered under Standard Warranty, but we will replaced it for free just because your loyalty still for us. They did say it will take up to 2 weeks to process the RMA once they receive my old unit due to their 'current situation'. The Drobo 5N was FULLY functional prior to this firmware 4.3.1 update and recognized by the Drobo Dashboard, which no longer sees it 'We have determined we need to replace your Drobo. Closed the Drobo Dashboard App on all computers that where accessing the Drobo 3. This entitles you to a hardware exchange.' 'We have determined we need to replace your Drobo. (I had included screenshots of my network monitor IP address, pinging it from a command prompt, Task Manager showing that DDService is running, my network monitor log showing exactly when it dropped off my network that morning, and a detailed description of my all-yellow drive lights, removing all of the data drives, and what I had done to try and get it back up). Go to the Start 5D page and download the appropriate firmware file for your Drobo product (a zip file for the PC or a dmg file for the Mac), saving it to a folder that is not located on your Drobo 5D. For Drobo FS: If running the repair fails to resolve you can try re-flashing the firmware without drives installed: - Power off Drobo, with Drobo powered off eject the drives - Download firmware to your desktop - Follow prompts, Drobo Dashboard > Tools > Manual Update - After rebooting empty Drobo, power off the Drobo.

#Drobo dashboard stuck at downloading firmware upgrade install

To manually update the firmware from the website, take the following steps. To install the Drobo Dashboard on a Windows machine: 1. UPDATE: I submitted a trouble ticket (aka Support Case) on this issue to Drobo two days ago for my 5N acquired new in 2017 - if for no other reason to alert their technical support team that their firmware had bricked my 5N. Manually Updating Firmware from Drobo Website.